FAQ

ᕼOᗯ ᒪOᑎG ᗪOES SᕼIᑭᑭIᑎG TᗩKE?
Shipping can take anywhere from 1-2 weeks to ship out!

ᗪO YOᑌ TᗩKE ᑕᑌSTOᗰ OᖇᗪEᖇS?
We are currently not taking any custom orders. 

ᗯᕼEᖇE ᗩᖇE YOᑌ ᖴᖇOᗰ ᗩᑎᗪ ᗪO YOᑌ SᕼIᑭ IᑎTEᖇᑎᗩTIOᑎᗩᒪᒪY?
Theknottychef is based in the US and ships worldwide!

ᗯᕼᗩT Iᔕ YOᑌᖇ ᖇEᖴᑌᑎᗪ ᑭOᒪIᑕY?
We do not accept refunds. If you have an issue with your order please reach out by email on our contact page and we will do our best to resolve the problem.

ᕼOᗯ ᗪO I ᑕᗩᖇE ᖴOᖇ ᗰY ᑕᖇOᑕᕼET ᖴOOᗪ?
It is recommended that you handwash your food using a damp rag, soaked in some cold water mixed with detergent/dawn soap. After doing so lay the item out to dry.

ᗯᕼEᑎ ᗪO YOᑌ ᖇESTOᑕK?

The shop is restocked once every month. Restock date will always be listed in the bio on all socials.
 

If you have anymore questions feel free to reach out to us on our contact page!